Innovation starts from the heart. At Edwards, we put patients first. We invest a significant proportion of our revenue towards research and development to drive and develop groundbreaking medical innovations for structural heart disease. As part of our R&D Engineering team, you will work closely with our Quality and Manufacturing teams to develop the latest tools and technologies to address significant, unmet clinical needs that impact patients’ lives around the world.

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

We are looking for a Field Clinical Specialist, who will develop clinical education materials in connection with clinical investigations. This role involves providing education and clinical insights on the device, procedure and protocol throughout the clinical investigation lifecycle.

How you’ll make an impact:
• Provide education on all aspects on one technology of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support.
• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on one technology.
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers.
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP.
• Validate software and hardware updates in the field as applicable.
• Regularly review clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales)
• Other incidental duties.

What you'll need (Required):
• Bachelor's Degree in a related field

• Training experience in a clinical/technical environment

• 3 years years of experience in a related medical device industry and/or clinical experience

What else we look for (Preferred):
• Proven expertise in MS Office Suite and ability to operate general office machinery
• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Good problem-solving and critical thinking skills
• Moderate knowledge and understanding of cardiovascular science
• Moderate understanding of cardiovascular anatomy, pathology and physiology including the applications and “language” of the market
• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Moderate imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)
• Ability to manage confidential information with discretion
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

What is  it  like  to work at  Edwards  Lifesciences  in  Germany?

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).  

Edwards  Lifesciences  in  Germany  also  offers  the  following  benefits:

• Competitive  Compensation  and  Benefits  package
• Flexible  working  hours,  remote  working
• Pension  plan Risk  
• Insurance Meal  Benefits  
• Service  Awards Enhanced  
• Leave  Benefits
• Transportation  Benefits
• Employee  Stock  Purchase Programme
• Employee  Assistance Programme
• Comprehensive Wellness Programme  including  onsite  gym,  yoga classes  and  massage,  preventive health  checks,  healthy  lifestyle  webinars,  educational events,  charity  activities  and  much  more.

Benefits  are  regulated  by  an  internal policy  which  contains  the full  details regarding  the entitlement and  conditions  for  the  benefits.  Benefits  policy and  components  may  vary  by  location.