Endotronix is a medical device company that aims to transform the treatment of heart failure, a chronic, progressive condition in which the heart is unable to pump enough blood to support the body. Our Cordella Heart Failure System (CHFS) includes proactive management tools for best practice care and detection of worsening heart failure. These easy-to-use tools improve patient quality of life and help to reduce hospital admissions thereby reducing health care costs.

The Clinical Specialist at Endotronix plays a vital support role, reporting to and working under the direction of the Area Sales Manager (ASM). This position focuses on supporting Cardiologists, nurses, cath lab staff, and patients (both in clinics and at their homes) in the effective use of the Cordella PA Sensor System. The Clinical Specialist will engage in training, troubleshooting, data analysis, and field service activities in coordination with and under the guidance of the ASM. Strong communication and interpersonal skills are essential, as you will engage with physicians, hospital personnel, and patients daily. Collaboration with Endotronix’s internal team to problem-solve and enhance the customer experience is a key part of the role.

What You'll Do:

• Attend and support implant procedures inside and outside of the assigned territory.
• Maintain contact with customers to evaluate their clinical and educational needs.
• Lead meetings with internal departments to find root-cause of field issues.
• Lead meetings with sites (such as site initiation visits) inside and outside of the assigned territory.
• Perform on-site training for the physicians, heart failure staff, research staff and cath lab staff.
• Perform on-site field service activities and troubleshooting as needed.
• Represent Endotronix at conferences and symposiums.
• Initiate site contacts, providing technical and clinical support to customers and patients.
• Collaborate with other departments to establish priorities for the Company direction, new product development, and customer satisfaction.

What you'll need (Required):

• An associate’s or equivalent two (2) year clinical degree in Life Sciences or related field or equivalent work experience is required,
• A minimum of five (5) years of experience working in the sterile environment of a cath lab or operating room required. Direct clinical experience within interventional cardiology may substitute for some corporate experience.
• 5+ years’ experience in a clinical or medical device setting (e.g., experience in cardiology, electrophysiology, cath lab, or medical device implantation) 
• Experience in supporting healthcare professionals (e.g., physicians, nurses) in a hospital or clinical environment

What else we look for (Preferred):

• Demonstrate a high level of motivation to excel and a great desire to help others
• Ability to develop and present educational programs and/or workshops
• Ability to adapt to and implement new strategies and procedures
• Must be highly organized and able to establish priorities
• Excellent interpersonal and communication skills – both written and verbal
• Must be able to work independently and collaboratively
• Remain composed under stress
• Ability and willingness to travel 75% of the time (minimum of 3-4 days a week up to 5 days a week) 

Who Are You:

• Relentlessly focused on data and hypothesis driven decision making to create the best experiences for ETX patients and customers
• Someone with a bias for action and quick iteration as opposed to perfection
• A quick learner, who is able to work independently, multitask, and drive your own projects
• An effective communicator and collaborator who can synthesize insights from multiple stakeholders across business functions to deliver purpose-built insights, models and tools that provide easily interpretable and actionable results
• A team player who can inspire teams to deliver together, embodying the idea that the whole is greater than the sum of the parts
• Passionate about digital healthcare and leveraging Data to deliver innovative solutions at scale